Right of access to medical care irrespective of caste, creed, religion & economic status.
Right to be treated with respect and dignity.
Right to have privacy and confidentiality of information & its disclosure to the family member if desired by the patient.
Right to have personal safety and protection from physical abuse and neglect.
Right to have information about diagnosis, treatment, care plan, progress and healthcare needs.
Right to get medical counselling and care, matching with prevalent standards.
Right to be informed and educated about their medical condition and the estimated cost of treatment in a language that they can follow.
Right to grant / withhold consent for a part or whole of a diagnostic or treatment procedure.
Right to seek an additional opinion regarding their medical condition.
Right to information about the healthcare professionals attending to them.
Right of access to their clinical records.
Right to privacy and dignity, and due consideration to religious and cultural beliefs.
Right to offer suggestions and air grievances
Patient Responsibilities
Providing true personal details including full name, address contact number, income details, medical insurance related information.
Providing correct and complete medical history including, previous illnesses, hospitalizations, surgical and other procedures undergone, medications taken etc.
Adhering to the appointment schedule and providing prior intimation in case of cancellation.
Ensuring harmonious and peaceful relationship with hospital staff and co-patients.
Complying with the treatment plan laid down by the doctor and intimating the doctor immediately about any inability or difficulty in undertaking the prescribed treatment or considering other therapies.
Clearing payment dues without delay and coordinating with hospital staff to facilitate payment by insurance providers.
Abiding by the ‘no smoking’, ‘no alcohol consumption’ and ‘no non vegetarian food’ policy of the hospital.
Desisting from any such act that may cause inconvenience and discomfort or endanger safety of hospital staff, fellow patients, and visitors like littering, playing loud music, talking loudly and carrying weapons in the hospital premises.
