UMC Reserve Care 

Experience a higher standard of convenience and personalized support with the UMC Premium Care —an exclusive, by-invitation membership offering preferred pricing and priority access across UMC Hospitals.

Who it’s for

A limited-membership program curated for our most valued patients and families who seek personalized coordination, preferential appointment access, and savings on ongoing care.

Key benefits

• Priority appointments with senior consultants and faster scheduling for diagnostics and procedures
• Dedicated care coordinator for end-to-end support across OPD, IPD, and day-care
• Exclusive discounts on consultations, diagnostics, procedures, room tariffs, and in-hospital pharmacy
• Expedited admissions and discharge support, with assistance on documentation
• Complimentary annual health check plan curated to your age and profile
• Early access to new services, health camps, second-opinion clinics, and wellness programs
• 24x7 helpline for appointment booking and service coordination
• Home sample collection and e-reports where available
• Personalized reminders for follow-ups, vaccinations, and chronic care reviews

How it Works

• Access: Show your digital or physical Premium Card at registration to avail benefits.
• Coordination: Your care coordinator manages scheduling, confirmations, and reminders.
• Coverage: Benefits apply at participating UMC Hospitals and partner units.

Terms and Conditions

• Discounts are not applicable on implants, consumables, government taxes, outsourced services, and regulated packages, unless specified in your benefit schedule.
• Cannot be combined with other schemes, TPAs, or cashless insurance tariffs unless stated.
• Membership is non-transferable and valid only for the registered member.
• Benefits and availability may vary by specialty, consultant, and location; blackout dates may apply during peak periods.
• Emergency care is triaged strictly on clinical priority; Premium status does not override medical urgency.
• UMC reserves the right to amend benefits, eligibility, and fees with prior notice as per policy.

Frequently Asked Questions

• What discounts do I receive?
• Your personalized benefit schedule will outline preferred pricing for consultations, diagnostics, procedures, rooms, and in-hospital pharmacy.
• How do I get priority appointments?
• Your coordinator will offer earliest available slots and work with departments to expedite scheduling wherever possible.
• Is the card valid across all UMC locations?
• Benefits apply at participating UMC Hospitals; please confirm availability with your coordinator before booking.
• Can I add family members?
• Family add-ons are available under select plans. Eligibility and fees can be checked with the concerned coordinator.
• Does this affect insurance or TPAs?
• Premium discounts typically do not apply on cashless/TPA tariffs. For reimbursements, bills will reflect standard formats as per policy.